By Sharon Jackson, Baileys Legacy Enterprise LLC
Missed pickups, no-call/no-show drivers and unclear communication are the top pain points small and mid-size shippers report. Here is how to vet a carrier properly.
Key Answers
Check the carrier's USDOT and MC numbers on the FMCSA SAFER system, confirm active authority and insurance, and review safety records.
Clear pickup windows, proactive status updates, proof of delivery, and a direct phone line to a real person.
The Bottom Line
Choose a carrier with verifiable authority, clear communication and equipment that fits your freight. Questions? Call (469) 516-9645.